Great place to do business with! I needed some follow up work done and Steve (owner) was very quick and responsive to... my needs. He has a genuine concern to do the job properly and professionally. Office staff is professional and courteous as well. Skip the headaches that some contractors will cause and go straight to Pratt’s.read more
Great company! The estimator Bradley was awesome and knowledgeable. Emma and the others in the office fit me in the... schedule in a time crunch for us. Ethan and Sam did a great job in a very timely fashion on the work on our chimney. Those guys were very dirty, but our house was clean, and they were still smiling. Last but not least, the pricing was very fair.read more
I would definitely recommend Pratt's Chimney to anyone! What a great job Ethan and Steve did from start to finish. ... They installed a chimney liner for us today. They were very prompt, courteous, and professional and did a very nice job. I read many reviews on Pratt's before calling them for a quote and all of their 5 star reviews are dead on! From the day they came to give me a free estimate (Very reasonable by the way when compared to other companies), until the minute they finished the job, everything went super smooth and we couldn't be happier with the entire process. It is obvious that Pratt's hires very knowledgeable and hard working individuals. They are also a veteran owned company and we love supporting our veterans! Thank you Pratt's for a great job on our chimney and thank you for your service to our country!read more
Outstanding Team!!! I had to have the entire Chimney redone and could not be happier with the team at Pratt's Chimney.... The entire Team was courteous and extremely professional, and more importantly very knowledgeable on how to fix my smoke problem. One company wanted to put in a fan on top of the Chimney to get rid of the smoke. The guy that works at Pratt's pointed out that I needed to get ALL of it fixed or I would end up with a Chimney fire and why.They even let my dog (Jake) hang out with them while they worked. Additionally, they came in about 2,500 dollars less than some of the other bids I received. .read more
AJ and Vinny are awesome!! Today we had Pratt install a new chimney liner and they went above and beyond in every way.... From the start they were so cautious and put down drop clothes and were very careful and clean! Their attention to detail was unsurpassed.Would highly recommend to anyone!!Thank you Pratt’s Chimney!!!!read more
I just had a gas insert installed by Pratt's and it is so beautiful! Even when it is not turned on! The installation... was done quickly with no mess for me to clean up. Love the ease of using the fireplace; just turn on the remote. I am surprised as to how much heat it gives off. Great company to work with and great Valor fireplace!read more
Amazing service! Our fireplace would not turn on and they sent someone out to assess the problem very quickly. They... were quick, professional and very friendly. I would highly recommend Pratt’s and I will definitely be calling again for future services.read more
When my chimney was wind damaged I called Pratt’s Chimney service and they dispatched a tech even though it was... Saturday and they were closed. Brad came and sealed the chimney with a tarp to prevent weather damage and he determined the stack was damaged and needed replacement. The Pratt crew replaced the 30 year old stack in just a few hours. An extremely professional job by all. I strongly recommend them. Brad and his crew were a pleasure to work with.read more
Scott Hanover did a great job. He was here in a timely fashion. He came with the tools necessary to do the job. He... completed the work was cleaned up and done in a relatively short time. I have always done this job myself. My wife says I can't go on the roof any more. After having Scott and Pratt do the work, I wonder why I didnt use them years ago.read more
My husband Marc and I could not be more pleased and impressed with the work that was completed by owner Steve Pratt and... his fabulous crew. Steve gave us a fair and competitive estimate on the needed repairs and updates to the chimney. He was on the job site twice to make sure that everything was being completed as it should be, and to our satisfaction. He and his crew could not have been more professional, respectful and efficient; and made sure that the work area within our home was just as clean as before they arrived. Steve took the time to explain needed information after the job was completed, and he and his crew answered any questions we had from start to finish. We highly recommend Pratt’s Chimney for excellent workmanship, service and overall positive experience. One of the best contractors we ever hired!read more
We called Pratt’s, highly recommended to us. They came and cleaned and inspect our fireplace. We had issues with the... back wall becoming extremely hot to the touch. He showed us with the camera our problem and informed us of the repairs needed. The men did a wonderful job but when they came upon some difficulties we’re not afraid to admit that this was totally different than anything they’ve done and we’re not afraid to call the owner he came out within 30 minutes and instructed them in a non-critical way to help them. And the repair was done to perfection and cleaned up. They did a wonderful job and I would highly recommend Pratts chimney to anyone that needs to have repair work done. Plus they are veteran owned 🇺🇸 !!read more